The unglamorous version of
working with us.
No process diagrams with fifteen boxes. This is what actually happens — the first week, who you talk to, what breaks and how it gets fixed, and what you're left with when it's done.
What happens in the first week
Once you sign, there's no long ramp-up before anything moves.
Meet the team
A kickoff meeting with the people actually doing the work — not a sales handoff to someone you've never spoken to.
Credentials shared
Welcome onboard, with whatever access and accounts the project needs set up early — not chased down mid-sprint.
Weekly process explained
You're walked through how the weeks ahead will actually run, so there's no guessing what happens next.
Who you talk to, and how
A named point of contact
Rehan handles day-to-day communication for the engagement — not a rotating account manager, not a ticket queue.
Slack, Git, email
That's the full tool list. No new project-management platform to learn just for us.
Twice-weekly updates on Slack
That's the real cadence — not a promise of daily standups that quietly stops after week two.
Time zone coverage, split between us
Rehan and Nabeel divide coverage across time zones. If something breaks at 2am your time, whoever's covering that zone is the one who picks it up.
The parts most agencies don't put on their website
Scope creep
We don't pretend it doesn't happen. When a request falls outside what was agreed, we start tracking the extra hours immediately and tell you weekly — not as a surprise on the final invoice.
When a client goes quiet
We follow up weekly. After a month or two with no response, we stop chasing. We'd rather you come back when you're ready than have us push past the point it's useful.
Why projects actually run late
Almost always: the client changing their own requirements mid-build. Not a scary technical disaster — just requirements shifting, which is exactly why we track scope changes as they happen.
What you're left with
Full Git access + documentation
The complete repository, plus a documentation file covering what was built and how it works. Nothing held back, nothing locked to us.
Two months of free support
We resolve bugs in what we shipped for two months after launch, no charge. After that, ongoing maintenance is a separate paid arrangement — get in touch and we'll talk through what your project actually needs.
The specifics
Who do I actually talk to once we start?
Rehan. He's your day-to-day point of contact for the whole engagement — quotes, questions, and check-ins go through him.
What happens if something breaks outside normal hours?
Rehan and Nabeel split time zone coverage between them, so there's someone available for the region you're in, including outside a standard 9-to-5.
What do I actually get access to?
Slack for day-to-day communication, Git for the codebase, and email for anything formal. No separate project-management tool to learn — we work in what you already use where we can.
How does scope creep actually get handled?
We don't pretend it won't happen. When a request falls outside the agreed scope, we start tracking the extra hours and tell you about it weekly — not as a surprise on the final invoice.
What if I go quiet for a few weeks mid-project?
We follow up weekly. After a month or two of no response, we'll stop chasing — not because we don't want the work, but because we'd rather you come back when you're ready than have us push.
What do I get at handover?
Full Git repository access and a documentation file covering what was built and how it works. Nothing proprietary or locked to us.
Is there support after launch?
Two months of free support covering bug fixes on what we shipped. After that, ongoing site maintenance is a separate, paid arrangement — get in touch and we'll talk through what your project needs.
What's the most common reason a project runs late?
Honestly, the client changing their own requirements mid-build. It's not a knock on anyone — it's just the real, most common cause, and it's why we track scope changes as they happen instead of at the end.
That's the whole process.
No hidden steps.
30 minutes. No slides. We'll listen, ask the right questions, and tell you honestly if we can help — or why we can't.