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5.0 from 358 reviews · 600+ projects

Custom CRM development: A CRM that follows a lead all the way to the invoice.

Generic CRMs stop at the sale. Your work doesn’t. We build CRMs that take a lead from the first enquiry to the quote, the job, the invoice and the accounts, so nothing falls between tools.

companies on the CRM we built
523
users
3,158
in development since
2022

You’re probably here because…

These are the reasons people give us for leaving their current CRM.

Leads come in from five places and someone copies them into the CRM by hand.

Every source feeds one inbox.

i-mve pulls leads straight from the lead platforms UK removals firms use, so nothing is re-typed and nothing is lost over a weekend.

The CRM tracks the sale, then everything after it happens in spreadsheets.

Quotes, jobs and invoices on the same record.

The customer, their quote, the job, the staff on it and the invoice all live together, so the office sees the whole story on one screen.

You pay per seat for features you don’t use, and still can’t get the one you need.

Only what your team uses.

We build the fields, stages and reports your process needs, and nothing else. There are no per-seat fees on software you own.

Your accounts package and your CRM disagree about who owes what.

Connected to your accounting.

Invoices flow to the accounting software you already use, so the numbers match without a monthly reconciliation session.

What goes into a custom CRM

We start with the stage that costs you the most today and build out from there.

Lead source and accounting links

Lead platforms, web forms and email in; accounting software out. Data moves without anyone copying it.

Scheduling and staff

Who is doing what, when, with which vehicle or kit. Double bookings get caught before they happen.

Quotes and invoices

Quotes built from your own price rules, turned into invoices with one click when the work is done.

Reporting

Conversion, revenue and workload per person or branch, without rebuilding a spreadsheet every week.

AI-ready data

Clean, structured records mean AI features like drafting replies or scoring leads can be added later without a rebuild.

Stuck between a generic CRM and a custom one?We’ll tell you honestly on the call. Sometimes the answer is to keep what you have. Scope my CRM

CRMs and operations systems we run

Numbers are as reported by the clients.

TeckNow IT service dashboard
IT service managementUK

TeckNow

An IT service platform in the spirit of ServiceNow: tickets, resolution tracking and service requests for IT teams. TeckNow came to us directly rather than through Fiverr.

Monthly
ongoing development
  • Angular
  • Node.js
Still a client
Read the case study
COMPASS for Autism platform and website pages
Autism research and coachingUS

COMPASS for Autism

A platform for a PhD-led autism programme. Trainers, consultants, teachers and parents follow each child’s plan through surveys, consultations and coaching over a year.

4
roles sharing one record
  • Angular
  • NestJS
  • AWS
Still a client
Read the case study

How a CRM build runs

We map your pipeline on the first call and design every screen before code.

  1. Day 1

    A 30-minute call

    Bring the problem and how you handle it today. We ask questions and tell you honestly what we would build first. We won’t pitch at you.

  2. Next

    Written proposal and fixed quote

    What is in scope, what goes on the backlog, the stack we’d use and why, the timeline and one price.

  3. Week 1

    Onboarding

    A kick-off meeting, a shared Slack channel and access to the repository. Rehan is your day-to-day contact.

  4. Design

    Designs you approve

    We design the main screens and journeys first. Nothing gets coded until you have signed the designs off.

  5. Build

    Architecture first, then code

    We agree the architecture before writing code, then build with updates twice a week on Slack. Any new request is logged as extra hours and reported weekly.

  6. Launch

    Live, handed over, supported

    Deployed to production with your Git repositories and documentation handed over. Bug fixes are free for the first two months.

What a custom CRM costs

It depends on scope, so we do not publish a price list. Every project is a fixed quote, in writing, after a 30-minute call.

A focused first buildFixed quoteA tightly scoped build with one core workflow, quoted after a 30-minute call.
A full projectFixed quoteSeveral user roles, integrations and reporting, scoped in writing before work starts.
MaintenanceMonthly planBug fixes, updates and monitoring once the free period ends. Scoped to your software on the call.

Included as standard

  • UI/UX design, approved before any code
  • Two-factor login and OWASP Top 10 security practices
  • Deployment to production
  • Git repositories and written documentation
  • Two months of free bug fixes after launch

Not included

  • Payment gateways and other premium integrations, quoted separately
  • Graphic design, video and animation
  • Features added mid-build, logged as extra hours

After the free two months, monthly maintenance is available. New features are quoted as you need them, or you can add a dedicated engineer. Book a call and we will price both.

Is a custom CRM right for you?

We’re a good fit if

  • Your process after the sale matters as much as the sale
  • You are paying for several tools and still working between them by hand
  • You want to own your customer data and the code
  • Your team will give feedback on designs before we build

We’re probably not if

  • A standard CRM already fits your process with a few settings changed
  • Requests for new features get reported as bugs so they don’t count as scope
  • You mainly need graphic design, video or animation
  • You want the lowest price above all else, rather than software that lasts
CLIENT RESULTS

358 reviews. 5.0 average.

Platform-level reviews of the agency, not cherry-picked project comments.

★★★★★
What I love about Team7 is that they always say: No worries, we can find a solution. This is the mindset of builders, creators, people who do not have fear, the partner you need if you want to excel.
Alfonso G.Founder, Mebag · 🇮🇹 Italy
★★★★★
Working with Mo and his team over the past year has been nothing short of exceptional. I was admittedly sceptical about investing such a large amount, but results exceeded every expectation.
Robert SinclairOwner, i-mve · 🇬🇧 UK
★★★★★
Their responsiveness and willingness to take on our challenging task were impressive.
Lisa RubleLicensed Psychologist, COMPASS for Autism · 🇺🇸 Muncie, Indiana
★★★★★
They are amazing and consistently exceed expectations. They go above and beyond what is asked of them and their communication is top notch, so much so that we joke that they never sleep. The best of the best.
Amanda AndersonSharewear · 🇺🇸 United States

Common questions

Straight answers on cost, data and switching over.

Ask us something else
Should we build a CRM or use Salesforce or HubSpot?

If your process ends at the sale and a standard CRM fits it, use the standard CRM. A custom build pays off when the work after the sale (quotes, jobs, staff, invoices) is where time is lost, or when you pay for several tools and still work between them by hand.

How much does a custom CRM cost?

You get a fixed quote after the scoping call.

Can you move our data out of the old system?

Yes. We import your existing customers, jobs and history as part of the build, and run a check with your team before switching over so nothing is missing on day one.

Can it connect to our accounting software?

Yes. i-mve sends invoices to the accounting packages UK removals firms use. We scope each connection on the call, and the price depends on what the accounting package’s API allows.

Who owns the code?

You do. At handover you get the Git repositories and written documentation. There is nothing tying the software back to us, so you can take it to an in-house team whenever you like.

What happens after launch?

Bug fixes are free for two months. After that, monthly maintenance is available. New features are quoted as you need them, or you can add a dedicated engineer. We price both on a call.

Who will I talk to, and how often?

Rehan, one of our two founders, is your day-to-day contact. You get updates on Slack twice a week and can see the code in your repository at any time. We split working hours between us to cover US, UK and Australian time zones, and we usually reply within an hour, sometimes the next morning.

START YOUR PROJECT

Ready to stop copying leads between tools?
Show us your pipeline.

A 30-minute call. Walk us from first enquiry to paid invoice and we’ll tell you what a CRM built around it would cost.

We usually reply within an hour NDA available before we talk
⭐ 5.0 · 358 reviewsFiverr Vetted Pro8 years · 600+ projects
What happens next
  1. 01
    Book a 30-minute slotPick a time that works. No prep needed.
  2. 02
    We have a real conversationYou explain what you're building. We ask the hard questions.
  3. 03
    You get a scoped proposalFixed price. Fixed timeline. Within 48 hours, or we tell you why it's not a fit.