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5.0 from 358 reviews · 600+ projects

Business process audit

Find where your business leaks time and money, before you fix anything.

Most businesses we meet are running on retyped data, chased emails and guesswork. We walk through a normal week with you, follow the work from first enquiry to paid invoice, and show you where hours and money slip away. Then we tell you what to fix first, and whether it needs software at all.

first review, no paid discovery
Free
to walk us through a week
30 min
companies now run on i-mve
523

What owners usually miss

The biggest leaks are rarely where the owner is looking. They sit in the hand-offs between people and tools.

Owners tend to look at the big costs: salaries, rent, software bills. The leaks are smaller and constant: a job typed into three systems, a quote nobody followed up, an invoice sent a week late, a report assembled by hand every Monday.

And every business invents its own workarounds. In removals, most work comes through referrals and estate agents, yet most software is built around lead providers. Firms fill the gap with spreadsheets and memory. An audit finds those gaps by following the real work, not the org chart.

You’re probably here because…

The signs we hear on almost every first call.

Your team types the same information into several systems.

We find every re-key.

We follow one job from enquiry to invoice and mark every place data is copied by hand. Those are your first automation targets.

You know money is slipping through but can’t say where.

We trace quote to cash.

Quotes that weren’t chased, work that wasn’t billed, invoices sent late or never reconciled. We check each step against your records.

You pay for a lot of tools and none of them talk to each other.

We map the stack.

Which tools you pay for, who uses them, and where data falls between them. Sometimes the fix is cancelling, not building.

Decisions are made on gut feel because the numbers take days to pull.

We find the missing numbers.

What you need to see each week, where that data lives today, and what it would take to see it without a spreadsheet marathon.

What the audit looks at

We follow the work, the data and the money through your business.

Time leaks

Re-keying, chasing, searching for information and manual reports, with who does them and how often.

Money leaks

Unbilled work, late invoices, missed follow-ups and payments that never reach the accounts.

i-mve syncs invoices to Xero, QuickBooks and Sage.

Tools and data

What you pay for, what overlaps, and where the same record lives in three places.

Reporting and guesswork

The numbers you need each week and how long they take to get today.

What not to build

Where an off-the-shelf tool, a setting or a process change fixes the leak for less.

Not sure where to start?Pick the process that annoys you most. We’ll start there on the call. Book a free review

Leaks we found and fixed

Each of these started with mapping how the work really happened. We say plainly which clients we still work with.

Smart parking management dashboard and ANPR entry screens
Parking hardware and softwareAU

Smart parking automation

Car parks that run without staff: ANPR cameras read the plate, the gate opens, and the driver pays through Windcave or Stripe. We built the software and still maintain it.

~25,000
vehicle transactions a month
17
sites in Australia
  • ANPR cameras
  • Windcave
  • Stripe
Still a client
Read the case study
COMPASS for Autism platform and website pages
Autism research and coachingUS

COMPASS for Autism

A platform for a PhD-led autism programme. Trainers, consultants, teachers and parents follow each child’s plan through surveys, consultations and coaching over a year.

4
roles sharing one record
  • Angular
  • NestJS
  • AWS
Still a client
Read the case study

How an audit runs

No paid discovery phase. The review is free, and it feeds straight into the proposal.

  1. Day 1

    A 30-minute call

    You walk us through a normal week. Bring the process that frustrates you most.

  2. Same call

    We follow the work

    From first enquiry to paid invoice: who does what, in which tool, and where it waits.

  3. Next

    Screens and data, if needed

    A second look at the tools and spreadsheets involved, with the people who use them.

  4. Usually 48 hours

    Written proposal

    What we found, what to fix first, what not to build, and a fixed quote for the work.

  5. Your call

    Fix what matters

    We build it, you use an existing tool, or you change the process. The findings are yours either way.

What it costs

The review is free. If the answer is software, these are our real project ranges.

The reviewFree30-minute call and a written proposal. We don’t charge for discovery.
Smallest fix we build$5,000A tightly scoped build with one core workflow.
Typical project$10,000–$30,000Several user roles, integrations and reporting.

Included as standard

  • A walk-through of your real process, not a questionnaire
  • Findings ranked by what they cost you
  • Honest advice on off-the-shelf tools where they fit
  • UI/UX design, approved before any code
  • Two-factor login and OWASP Top 10 security practices

Not included

  • Financial, tax or accounting advice (that’s your accountant)
  • Payment gateways and other premium integrations, quoted separately
  • Graphic design, video and animation

After the free two months, maintenance is $700 a month. New features are quoted as you need them, or you can have a dedicated engineer from $2,500 a month. Maintenance is $700/month.

Is an audit right for you?

We’re a good fit if

  • You run a B2B operation with jobs, orders, bookings or projects
  • Your team spends hours on copying, chasing or reporting
  • You suspect money is slipping through but can’t prove where
  • You want an honest answer, even if it’s “don’t build this”

We’re probably not if

  • You need a financial audit or tax review (talk to your accountant)
  • Requests for new features get reported as bugs so they don’t count as scope
  • You mainly need graphic design, video or animation
  • The budget is under $5,000
CLIENT RESULTS

358 reviews. 5.0 average.

Platform-level reviews of the agency — not cherry-picked project comments.

★★★★★
What I love about Team7 is that they always say: No worries, we can find a solution. This is the mindset of builders, creators, people who do not have fear, the partner you need if you want to excel.
Alfonso G.Founder, Mebag · 🇮🇹 Italy
★★★★★
Working with Mo and his team over the past year has been nothing short of exceptional. I was admittedly sceptical about investing such a large amount, but results exceeded every expectation.
Robert SinclairOwner, i-mve · 🇬🇧 UK
★★★★★
Their responsiveness and willingness to take on our challenging task were impressive.
Lisa RubleLicensed Psychologist, COMPASS for Autism · 🇺🇸 Muncie, Indiana
★★★★★
They are amazing and consistently exceed expectations. They go above and beyond what is asked of them and their communication is top notch, so much so that we joke that they never sleep. The best of the best.
Amanda AndersonSharewear · 🇺🇸 United States

Common questions

Straight answers about the audit.

Ask us something else
Is the business process audit really free?

Yes. The 30-minute review and the written proposal are free. We don’t run paid discovery phases. You only pay if you ask us to build something.

Will you just tell us to build custom software?

No. Sometimes the fix is an off-the-shelf tool, a setting you haven’t switched on, or a change to who does what. We have told clients not to build reports they didn’t need. We say so in the proposal.

What do we need to prepare?

Nothing formal. Bring the process that frustrates you most and, if you can, someone who does that work every day. Screens beat slides.

Are you accountants?

No. We look at how work, data and money move through your tools and team. For financial audits, tax or accounting advice, talk to your accountant. We often work alongside them on integrations.

How is this different from a code audit?

A code audit reviews software you already have. A business process audit looks at how your business runs, whatever tools it uses. If you have an app that worries you, see our code audit.

Who owns the code?

You do. At handover you get the Git repositories and written documentation. There is nothing tying the software back to us, so you can take it to an in-house team whenever you like.

Who will I talk to, and how often?

Rehan, one of our two founders, is your day-to-day contact. You get updates on Slack twice a week and can see the code in your repository at any time. We split working hours between us to cover US, UK and Australian time zones, and we usually reply within an hour, sometimes the next morning.

START YOUR PROJECT

Want to know where the hours go?
Walk us through a week.

A free 30-minute review. We’ll show you the biggest leak we can see and what fixing it would take.

We usually reply within an hour NDA available before we talk
⭐ 5.0 · 358 reviewsFiverr Vetted Pro8 years · 600+ projects
What happens next
  1. 01
    Book a 30-minute slotPick a time that works. No prep needed.
  2. 02
    We have a real conversationYou explain what you're building. We ask the hard questions.
  3. 03
    You get a scoped proposalFixed price. Fixed timeline. Within 48 hours, or we tell you why it's not a fit.